Shipping Policy

All orders are shipped within four business days. Tracking numbers, if available, will be automatically e-mailed on the day of the shipping to the e-mail address provided by the customer. Packages shipped by www.fountainmusiccompany.com / Fountain Music Company are not insured against loss or damage. You need to check the packet while accepting the same.

Customers will be contacted by e-mail / Mobile if there are any problems on processing the order or shipping the package on time.

For Festival orders where item is required within a specific time-frame, customers are advised to place the order at least 15-20 days before the expected delivery date. For urgent deliveries kindly contact us before placing the order.

We dispatch all our products through Aramex or DTDC. To get the ordered product in time, kindly ensure that your pin code is serviced by Aramex or DTDC, kindly check their respective websites. For locations not serviced by Aramex or DTDC, we dispatch the products through other reputed Couriers like DTDC, India Post etc for which delivery time may vary between 15 to 20 days. For remote locations we use Speed Post / Registered Parcel service of India Post. For the deliveries outside India, we use services of Indian Post.